Internal extensions
Give staff, departments and shared devices an internal destination.
ONE NUMBER, THE WHOLE OFFICEA welcoming front door.
A welcoming front door.
For every caller.
Give callers one main number and a simple route to the right department, person or message.
Have a specific requirement? Tell us moreTHE OPPORTUNITYA better experience
A better experience
starts with the flow.
A growing office needs more than a mobile phone passed between colleagues. A PBX gives reception a stable number, extensions for the team and a defined path for busy or unanswered calls.
Use the workflow as a starting point. During onboarding, we confirm the product, supported call path, number or carrier, capacity and the people responsible for each step.
PUT THE RIGHT TOOLS TO WORKThoughtful details.
Thoughtful details.
Useful connections.
Ring groups
Share reception calls across the people who can answer.
Transfer and parking
Consult a colleague or hold the call in a configured parking slot.
Voicemail
Use a greeting and a designated mailbox, with responsibility for checking messages.
PLAN THE DETAILSA clear scope.
A clear scope.
A better start.
Bring these points to your first conversation with us.
Size users and calls separately
Fifty extensions can share one DID. The agreed concurrent-call capacity determines how many calls can be handled at once.
Give each person appropriate access
A desk phone does not need an administrator login. Agree who can manage settings, view records and answer calls.
MEASURE WHAT MATTERSAgree what a good
Agree what a good
start looks like.
Choose practical measures for your pilot. These are suggested review points, not promised performance results.
Reception answer rate
Review with your team during the pilot.
Unanswered calls
Review with your team during the pilot.
Voicemail follow-up
Review with your team during the pilot.
How do we get started with shared reception?+
Share your current call journey, team size, number or trunk arrangements and expected usage. We confirm the supported setup, pilot scope and costs before accepting live traffic.
Can this work with an existing telephone provider?+
A compatible SIP connection can be reviewed. The carrier remains responsible for its numbers and call tariffs. Compatibility, routing and capacity are confirmed for the actual deployment.
What is included in the price?+
Your quote identifies software capacity, number rental, incoming and outgoing airtime, setup and optional services. AI, custom integrations and specialist deployment requirements need a separate agreed scope.
LET’S MAKE THE CONNECTION
Let’s make it work for your team.
Bring your questions. Let’s work through your setup.