Browser calling
Agents dial and answer in the browser with a headset, from the office or from home.
FOR DIGITAL LENDERS & COLLECTIONS TEAMSCollections calls you can
Collections calls you can
stand behind.
Run outbound collection calls and inbound borrower support from one system, with every call recorded, timed and reportable.
Have a specific requirement? Tell us moreTHE OPPORTUNITYA better experience
A better experience
starts with the flow.
Collections teams make hundreds of calls a day, often from personal phones. Managers cannot see who called whom, what was said or how many promises to pay were made, and a complaint becomes hard to answer without a recording.
Use the workflow as a starting point. During onboarding, we confirm the product, supported call path, number or carrier, capacity and the people responsible for each step.
PUT THE RIGHT TOOLS TO WORKThoughtful details.
Thoughtful details.
Useful connections.
Recordings & notes
A record of each call and its outcome for quality review and complaint handling.
Agent activity reports
Calls made, answered and missed per agent and per day.
Live monitoring
Supervisors listen and coach on live calls within the permissions you set.
PLAN THE DETAILSA clear scope.
A clear scope.
A better start.
Bring these points to your first conversation with us.
Follow your conduct rules
Your collection scripts, calling hours and consumer-protection obligations remain your responsibility; the platform records and reports calls.
Budget outbound minutes
Outbound collection volume drives the calling bill. Estimate it with the pricing calculator.
MEASURE WHAT MATTERSAgree what a good
Agree what a good
start looks like.
Choose practical measures for your pilot. These are suggested review points, not promised performance results.
Calls per agent per day
Review with your team during the pilot.
Right-party contacts
Review with your team during the pilot.
Complaints resolved with a recording
Review with your team during the pilot.
How do we get started with lending & collections?+
Share your current call journey, team size, number or trunk arrangements and expected usage. We confirm the supported setup, pilot scope and costs before accepting live traffic.
Can this work with an existing telephone provider?+
A compatible SIP connection can be reviewed. The carrier remains responsible for its numbers and call tariffs. Compatibility, routing and capacity are confirmed for the actual deployment.
What is included in the price?+
Your quote identifies software capacity, number rental, incoming and outgoing airtime, setup and optional services. AI, custom integrations and specialist deployment requirements need a separate agreed scope.
LET’S MAKE THE CONNECTION
Let’s make it work for your team.
Bring your questions. Let’s work through your setup.