Department extensions
Create a manageable numbering plan for administrative offices and shared phones.
FOR SCHOOLS & LEARNING ORGANISATIONSAn easier route to
An easier route to
the right office.
Bring admissions, accounts and administration onto a business phone system with clear departmental routing.
Have a specific requirement? Tell us moreTHE OPPORTUNITYA better experience
A better experience
starts with the flow.
Admissions seasons put pressure on a small office team. A shared number with department choices helps parents and prospective students reach the right staff without relying on personal mobile phones.
Use the workflow as a starting point. During onboarding, we confirm the product, supported call path, number or carrier, capacity and the people responsible for each step.
PUT THE RIGHT TOOLS TO WORKThoughtful details.
Thoughtful details.
Useful connections.
Admissions queues
Use named agent accounts where admissions work needs queue controls and team reports.
Hours and holidays
Change caller information for holidays, term breaks and office closures.
Call history
Review missed admissions enquiries and organise the team’s manual follow-up.
PLAN THE DETAILSA clear scope.
A clear scope.
A better start.
Bring these points to your first conversation with us.
Protect personal information
Agree staff access and recording practices before collecting parent or student information.
Start with administration
Learning-management, fee-system and student-record integrations require their own scope.
MEASURE WHAT MATTERSAgree what a good
Agree what a good
start looks like.
Choose practical measures for your pilot. These are suggested review points, not promised performance results.
Admissions calls answered
Review with your team during the pilot.
Missed enquiries followed up
Review with your team during the pilot.
Peak call demand
Review with your team during the pilot.
How do we get started with education?+
Share your current call journey, team size, number or trunk arrangements and expected usage. We confirm the supported setup, pilot scope and costs before accepting live traffic.
Can this work with an existing telephone provider?+
A compatible SIP connection can be reviewed. The carrier remains responsible for its numbers and call tariffs. Compatibility, routing and capacity are confirmed for the actual deployment.
What is included in the price?+
Your quote identifies software capacity, number rental, incoming and outgoing airtime, setup and optional services. AI, custom integrations and specialist deployment requirements need a separate agreed scope.
LET’S MAKE THE CONNECTION
Let’s make it work for your team.
Bring your questions. Let’s work through your setup.