Welcome every kind of enquiry.
Start with a greeting that sounds like your business. Tell callers who they have reached and invite them to explain what they need in their own words.
SAYVONA AI RECEPTIONISTA warm welcome.
A warm welcome.
Even on your
busiest day.
Let an AI receptionist greet callers, answer everyday business questions and connect people to your team. Give your front desk more breathing room, and your callers a clear next step.
Your AI receptionistIllustrated example
A WARM WELCOME. A CLEAR NEXT STEP.“Hello. You’re through
“Hello. You’re through
to the right place.”
CALLER
What time does your team close today?
SAYVONA AI
Our team is here until 6 pm today. Would you like me to connect you before then?
BUSINESS INFORMATIONA useful answer, without waiting for the front desk.
Sample dialogue, not live audio. Responses and handover follow the business information and call flow agreed for your pilot.
Guided pilot enquiries. AI reception is a scoped pilot, subject to business-specific configuration and release readiness. We confirm availability, approved answers, human handover and pricing before a start date. Booking and CRM actions are not included launch features.
A conversational welcomeAfter-hours call flowsHuman handoverGuided pilot & setup
MORE THAN A RINGING PHONEMake the first moment
Make the first moment
a helpful one.
A customer may be calling between meetings, from the road or after your doors close. Help them make progress from the first hello.
Answer the questions you hear often.
Opening hours, service information and how to reach your team: agree the questions the receptionist can answer and the information it should use.
Make space for your people.
Let the receptionist handle a defined set of routine questions while your team focuses on conversations that need judgement, context and personal attention.
Keep a human within reach.
Build a clear handover to an extension or queue. Test what happens when a caller asks for a person, the answer is outside scope or the destination is unavailable.
Give after-hours callers direction.
Configure an after-hours greeting and useful information. Agree the next step for callers who need help when your usual team is away.
Start focused. Improve with experience.
Begin with one use case and a small set of approved answers. Review misunderstandings and handovers together, then refine the conversation before expanding.
DESIGNED AROUND THE NEXT STEPAn answer is good.
An answer is good.
The right outcome
is better.
A caller asking about your opening hours needs a quick, clear answer. A caller with a complicated issue may need a person. Your AI receptionist should recognise the boundaries of its job and keep the conversation moving.
We configure the welcome, the agreed business information and a human fallback together. The pilot gives your team a chance to hear the experience, challenge the answers and check the handover before putting it in front of a wider audience.
Bring a real caller scenario to the demoPUT IT TO WORKA better front desk.
A better front desk.
For the way you work.
Service businesses
Give callers a clear introduction to your services and opening hours. Route requests that need a quote or a detailed discussion to the people who can help.
Support teams
Welcome callers before they reach your support queue. Answer agreed service questions and hand over the conversation when personal account support is needed.
Multi-department offices
Create a consistent first impression before calls reach your configured reception or team queue. Map the handover to the way your organisation actually answers.
After-hours reception
Let callers hear useful business information when the desk is closed. Define the return hours and next step without suggesting a person is available when they are not.
YOUR RECEPTIONIST, YOUR PHONE SETUPFits into the
Fits into the
bigger conversation.
01 / CLOUD PBX
In front of your extensions.
Use AI as a welcome step, then connect callers to the configured people or ring group in your business phone system.
Explore PBX 02 / CONTACT CENTREAlongside your customer team.
Give callers a conversational opening and an agreed route into the team’s shared queue when they need help.
Explore contact centre 03 / PROGRAMMABLE VOICEPart of what you’re building.
Discuss your own AI application, carrier and media needs. We agree the supported connection and price the services it uses.
Explore the developer platformA CLEAR WAY TO GET STARTEDMake it sound like
Make it sound like
your business.
01 /
Bring your everyday calls.
Share your greeting, hours, common questions, languages and the situations that should go straight to a person. Choose a focused first use case.
02 /
Hear it. Question it. Refine it.
Try the configured conversation in a guided demo. Check business answers, interruptions, handover, unavailable destinations and the agreed call limits.
03 /
Pilot, then build on what works.
Agree the number or trunk, usage budget and success measures. Review the pilot together before broadening the service.
A CLEAR COST FOR A USEFUL CONVERSATIONPhone airtime.
Phone airtime.
AI processing.
Clearly explained.
$25 a month for each AI agent, and its minutes on calls from $0.12–0.15, billed by the second. Premium voices from $0.25 a minute. No contact-centre seat is needed for an AI-only setup.
Build a monthly estimate- 01
Your telephone connection
Numbers and calling rates are quoted for your country. Or use an approved existing SIP trunk.
- 02
Your AI processing
$25 a month per AI agent, plus $0.12–0.15 for each minute it is on a call, lower with volume; premium voices from $0.25. It applies on incoming and outgoing calls, and on calls over your own carrier.
- 03
Your setup and integrations
We confirm configuration, support scope and any custom work before you start. Calendar, CRM and other business-system connections are scoped separately.
What is an AI receptionist?+
An AI receptionist is a voice assistant that answers a business phone call, welcomes the caller and responds using agreed business information. Sayvona can place this step in a call flow and configure a fallback to a person or queue when the conversation needs human help.
Can callers ask to speak to a human?+
Yes. A caller can ask to speak to a person; the configured fallback routes the call onwards. We test that handover during setup. Your team’s availability, opening hours and queue rules determine what happens next.
Can it answer calls outside our opening hours?+
It can be part of an after-hours call flow. Agree what information it may give, when the team returns and where calls should go if help is needed. The pilot confirms service availability and the fallback behaviour for your configuration.
Will it book appointments or update our CRM?+
Those are integration requirements to scope with your team. The initial pilot focuses on greetings, agreed business information and call handover. Calendar access, CRM writes and other actions need a separately confirmed integration.
How does AI receptionist pricing work?+
Each AI agent is $25 a month. Its minutes on calls are billed by the second, from when it answers until it hands over or the call ends: with our natural English and Kiswahili voices, $0.15 a minute for the first 10,000 minutes each month, $0.13 for the next 40,000 and $0.12 after that. Premium studio voices start at $0.25 a minute. Number rental and the call's own airtime are billed separately, as for any call.
Can I keep my phone number or carrier?+
A compatible customer-supplied SIP trunk may be used, subject to a technical check. Alternatively, rent a Sayvona number. Keeping a number depends on your carrier’s routing or porting arrangements, which we confirm before proposing a switch.
What languages and business information can it handle?+
Bring the languages, typical questions and greeting you need to the demo. We validate the supported speech configuration and business answers for your pilot. Language quality and specialist vocabulary should be checked with representative calls before rollout.
Can we start with just one call flow?+
Yes. A focused pilot can cover a single number, a small set of common questions or an agreed after-hours flow. Review real call outcomes with the team before expanding to more callers or workflows.
LET’S MAKE THE CONNECTION
Your next caller deserves a good first hello.
Bring your questions. Let’s work through your setup.